PHONE & WHATSAPP
Speak With Us
Connect directly with our customer concierge advisors for immediate voice or chat assistance.
WhatsApp Us Directly
EMAIL CONCIERGE
Write To Us
For styling assistance, order updates, product questions, bespoke requests, and general enquiries:
Handled by our dedicated client relations desk with ticketed routing.
OPERATING HOURS
We're Available
Monday to Saturday
10 AM – 6 PM (IST)
Our Response Promise
Your message matters to us. We aim to respond to all email inquiries within 24 business hours.
DIRECT CONCIERGE DISPATCH
Send a Message
Your enquiry will be routed directly to support@soreva.in with an instant reference ticket.
Reference: SRV-2026-0000
Message Successfully Dispatched
Thank you! Your inquiry has been routed to support@soreva.in. A confirmation copy will be processed and our concierge advisors will respond within 24 business hours.
FREQUENTLY ASKED QUESTIONS
Quick Answers & Guidance
We aim to respond to every email sent to support@soreva.in within 24 business hours. For urgent order status inquiries or real-time assistance during business hours (Monday to Saturday, 10 AM – 6 PM IST), you can also reach us via phone or WhatsApp at +91 97411 18940.
Yes! Our personal styling advisors frequently provide bridal consultations, neckline matching, and size guidance over WhatsApp. Simply click the "WhatsApp Us Directly" button or message +91 97411 18940 with your requirements.
Please contact our support desk at support@soreva.in within 48 hours of delivery, referencing your Order ID along with high-definition photographs and a clear, continuous unboxing video as outlined in our Return & Exchange Policy.
All orders are quality-checked and dispatched within 1–3 business days from our central hub. Instant live tracking details are transmitted directly to your mobile number and email via SMS and WhatsApp once the courier scans your package.
